Privacy Policy | Growvaa Digital Solutions
Legal Document

Privacy Policy

Last Updated: May 24, 2026

At Growvaa Digital Solutions (“Growvaa,” “we,” “us,” or “our”), we are committed to protecting the privacy and security of our clients, website visitors, and software users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website growvaa.com, use our ERP products (Educare360, TMS Plus, Fee Mitra), or engage with our digital marketing, HR, and healthcare services.

1. Information We Collect

A. Personal Data

Information that identifies you personally, which you voluntarily provide to us when you:

  • Purchasing Services: Name, email address, phone number, business name, and billing address when you buy our ₹999 Digital Starter Kit or other packages.
  • ERP & Software Registration: Login credentials (username/password), institute name, student/employee records, and financial data for fee management (via Fee Mitra/Educare360).
  • Contacting Us: Messages sent via WhatsApp, contact forms, or email containing your name, contact details, and the content of your inquiry.

B. Automatically Collected Data

When you visit our website or use our web-based dashboards, we automatically collect:

  • IP Address and browser type.
  • Operating system and device information.
  • Pages viewed, time spent on pages, and referring URLs.
  • Cookies and similar tracking technologies.

C. Sensitive Information (Healthcare & HR)

Given our specialized services for hospitals and HR, we may process sensitive categories of data:

  • Healthcare Clients: Patient lead data, hospital staffing requirements, and related operational metrics.
  • HR Clients: Candidate resumes, employment history, and payroll information.

We strictly process this data on your behalf as a Data Processor under applicable Indian IT laws.

2. How We Use Your Information

We use the collected data for the following purposes:

  • Service Delivery: To build your website, execute marketing campaigns, provide HR staffing, and activate your ERP dashboards (Medical, Education, Bakery, Parlour).
  • Communication: To respond to your inquiries, send service updates, and provide technical support.
  • Payment Processing: To process transactions securely and send invoices.
  • Improvement: To analyze website usage, fix bugs, and improve user experience across our software platforms.
  • Legal Compliance: To comply with Indian legal and regulatory requirements.

3. How We Share Your Information

We are a B2B service provider; we do not sell your personal data. We share data only as necessary to provide our services:

  • Third-Party Hosting & Infrastructure: Secure cloud servers to host your ERP systems and websites.
  • Payment Gateways: Secure processors to handle financial transactions.
  • Analytics & Communication Tools: Platforms like Google Analytics, WhatsApp Business API, and email providers to manage outreach and site performance.
  • Legal Obligations: If required by law, regulation, or legal process.

4. Data Security & Encryption

We implement commercial-grade security measures to protect your data. As highlighted in our portals, our dashboard logins are protected by 256-bit encryption. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies Policy

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax and accounting requirements). If you cancel an ERP subscription, we retain data for 30 days to allow for data export, after which it is securely purged.

7. Your Rights

Depending on your location and applicable laws (including the Information Technology Act, 2000, of India), you may have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for data processing.
  • Request a copy of your data in a structured format.

To exercise these rights, please contact us at hello@growvaa.com.

8. Children’s Privacy

While we provide Education ERP solutions (Educare360, TMS Plus) that manage student data, our services are contracted directly with the educational institutes. The institutes themselves are responsible for obtaining parental consent for student data. We do not knowingly collect personal information directly from children under the age of 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: